Your trust is our priority. At Azomak Industrial Solutions ("Azomak," "we," "us," or "our"), we are committed to protecting the personal information you share with us. This Privacy Policy explains our data practices for the website azomak.com and our global engineering services.
1. Information We Collect
We collect information that you voluntarily provide to us and information that is automatically collected through site technology.
A. Information You Provide
- Contact Inquiries: Name, Email Address, and project details submitted via our contact forms.
- Direct Support: Communication logs from WhatsApp, phone calls, or direct email support.
B. Automatic Collection
- Usage Data: IP address, browser type, and interaction data collected to optimize site performance.
- Cookies: Standard industry tracking to understand our global audience reach.
2. How We Use Data
- To provide technical consultation and custom automation quotes.
- To manage global customer accounts and service delivery.
- To maintain the security and integrity of our digital platforms.
- To comply with international trade and legal requirements.
3. Global Data Sharing
We do not sell your information. Data is only shared with:
- Internal Teams: Seamless coordination between our US sales office and China R&D centers.
- Essential Partners: Technical service providers necessary for website operations and email delivery.
4. International Transfers
As a global industrial partner, your data may be processed across different international jurisdictions. We ensure all transfers comply with standard data protection protocols to keep your information secure.
5. Security
We implement professional-grade technical and organizational measures to safeguard your information against unauthorized access, loss, or alteration.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our support team directly.
7. Contact Information
Azomak Industrial Solutions
Email: support@azomak.com
US Phone: +1 (402) 578-7315
Offices: Phoenix (USA) | Foshan (China)